Having placed the first deposit, the Player is subjected to undergo a verification process over the phone to confirm details on the account by Customer Support Department. If such is not performed, the Casino reserves the right to block deposits, void promotions, winnings and cancel withdrawals in the future events.
Deposit cancellation: We fully understand that errors might happen anytime. BoVegas is ready to examine your case if your card has been charged twice, charged mistakenly or without your authorization. A valid situation calls for refunding your payment method used (card). If you wish to delete the transaction and request a reimbursement, please address to Customer Support or send an e-mail to: firstname.lastname@example.org.